Policy is sometimes considered to be an umbrella term for guidelines, rules, regulations, laws, principles, framework, standards. But regardless of what you call it, policy guides our actions. It dictates what is done, how it’s done, and for whom (or to whom) it is done.
The content of this section of the toolkit aims to highlight the importance of having a public engagement policy for your organization. It provides general questions, a sample policy, and accompanying category-based questions as tools to support organizations interested in developing a public engagement policy that best suits their specific needs and values.